Duke MyChart Duke MyChart Questions and Support. If you have trouble logging in, need to reset your password, have questions about how to use Duke MyChart, or need more information about your account, please view our FAQs or call us using the information below. Now, we need to collect some information about you. After you submit the request, we will set up your appointment. If you have any questions, please contact us at Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday. Indicates a required field If you need assistance with logging into MyChart, please contact Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday. Apr 18, 2021 · UPDATED: April 18, 2021 – To provide patients with an easy and secure way to manage their health online, many of the top doctors, insurance companies, and other providers utilize MyChart.. This includes DeanCare, Kettering My Chart, UF Library, Nicollet, Cleveland Clinic, MyUW Health. Be sure to have your login credentials and instructions on hand as provided by …